
Step 8: Handover, the day your dream becomes home
This is the day we’ve all been working towards. We hand over the keys to your new home, along with everything you need to look after it.
01
What you’ll receive
[CLIENT TO CONFIRM: handover pack contents.]
- Keys and access remotes
- Warranty information for your home and appliances
- Manuals and care instructions
- Certificates and compliance documents
- Contact details for after-handover support
02
Looking after you after handover
Our job doesn’t end when you move in. [CLIENT TO CONFIRM: maintenance period, e.g. how long after handover they return to fix minor items, and how clients report issues.]
Under SA law, statutory warranties apply to domestic building work, and claims can be made up to five years from completion, according to the Legal Services Commission of SA.
03
Share your story
We’d love to hear about your experience. [CLIENT TO CONFIRM: link to Google reviews.]

